Accessibility Statement - CAFRE Benchmarking
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- navigate most of the website using just a keyboard (2.1.1 Keyboard)
- tab through forms and menus in a logical order (2.4.3 Focus Order)
- view content in a meaningful order (1.3.2 Meaningful sequence)
- access pages via menu, searching or direct URL (2.4.5 Multiple ways)
- use menus, icons and buttons in a consistent manner (3.2.3 Consistent Navigation, 3.2.4 Identification)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren't fully accessible:
- there are some missing labels
- colour contrast issue with the sign out link
- date picker focus is very light making it difficult to see
- tabbing issues with the table
- 'skip to main content' links to wrong webpage
- some page elements have incorrect or missing role attributes
What to do if you can't access parts of this website
If you need further information or assistance in using parts of this website, you can contact a DAERA Direct Regional Office.
- email DAERA Direct Regional Offices
- call 0300 200 7840
A DAERA member of staff will be able to help you with your request.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, contact the DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.
If you are unhappy with the quality of service received, in the first instance, you can make a complaint to DAERA.
Enforcement procedure
If you remain dissatisfied with the Department’s final response to your complaint, you can refer your case to the Equalities Commission for Northern Ireland (ECNI), which is responsible for enforcing accessibility regulations.
You can contact them.
Contacting us by phone or visiting us in person
Department of Agriculture, Environment and Rural Affairs
Dundonald House
Upper Newtownards Road
Ballymiscaw
Belfast BT4 3SB
DAERA Headquarters map location
Call DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.
If you have a hearing difficulty you can contact the Department via Text Relay using the Next Generation Text Service (NGTS).
- Making a call from a textphone dial 18001 + number.
- Making a call from a telephone dial 18002 + number.
There are also various Text to Speech applications available to use.
Technical information about this website's accessibility
DAERA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Issues with technology
- Certain ARIA roles must contain particular children and ensure that ARIA reference targets are present (1.3.1: Info and Relationships)
- Contrast issue with sign out link throughout the application, blue against grey background (1.4.3: Contrast (Minimum))
- Date picker is keyboard tabbable, however the visible focus is very faint grey – difficult to see.(2.1.1: Keyboard)
- Issues tabbing through table headings (2.1.1: Keyboard)
- Issues tabbing through table pages (2.1.1: Keyboard) 6. Contains 'skip to main content' link however links don't take user to correct place, some take user to different page rather than main content of the page(2.4.1: Bypass Blocks)
- There are missing form labels throughout application.(2.4.6: Headings and Labels)
- Certain ARIA roles must contain particular children. (4.1.2: Name, Role, Value)
Issues with text
- No known issues
Issues with PDFs and other documents
- document
- page content
- alternate text
- tables
- lists
- headings
Issues with images, video and audio
- No known issues.
Issues with interactive tools and transactions
- No known issues
We have added these items to our accessibility bug backlog and will be scheduling them into our iterative improvement plan.
How we tested this website
This website was last tested on 14/12/2023. The test was carried out by DAERA Digital Services Division.
We chose to test all available pages within the application. The pages were tested for code compliance using the Axe and WAVE (Web Accessibility Evaluation Tool) Chrome extensions and NVDA screen reader. The pages also underwent manual testing to ensure they adhered to the four Accessibility principles (Perceivable, Operable, Understandable, Robust).
We tested the following sample pages. The accessibility evaluation report (HPRM ref) can be made available on request.
- Home screen
- Account details
- Data collectors
- Edit data
- Add a case
What we're doing to improve accessibility
The Department is actively engaged in improving the accessibility of its applications. As part of our 'UX Checklist', we require developers to design software with accessibility compliance built in. In those circumstances where compliance cannot be met, reasons for this should be documented, along with steps for addressing issues. We also recommend tha teams conduct user research to ascertain user requirements before developing new applications.
This statement was prepared on 14 December 2023.