Accessibility Statement - Rural Social Enterprise Investment Scheme (RSEIS)
This application is run by Department of Agriculture, Environment and Rural Affairs (DAERA), Northern Ireland. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- navigate most of the website using just a keyboard
- tab through forms and menus in a logical order
- view content in a meaningful order
- zoom in up to 200% without the text spilling off the screen
- clearly understand the content and instructions of the website.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren't fully accessible:
- some users may not be able to use the 'download' and 'delete' icon buttons on uploaded documents
- some page titles are not clearly distinguishable, and do not match the main heading of the page
- some users may find it difficult to know when they have successfully updated a field as there isn't always a status message displayed
- when magnified or viewed on a small screen, there is some limited overlapping of text
What to do if you can't access parts of this website
If you need further information or assistance in using parts of this website, you can contact a DAERA Direct Regional Office.
- email DAERA Direct Regional Offices
- call 0300 200 7840
A DAERA member of staff will be able to help you with your request.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, contact the DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.
If you are unhappy with the quality of service received, in the first instance, you can make a complaint to DAERA.
Enforcement procedure
If you remain dissatisfied with the Department’s final response to your complaint, you can refer your case to the Equalities Commission for Northern Ireland (ECNI), which is responsible for enforcing accessibility regulations. You can contact them.
Contacting us by phone or visiting us in person
Department of Agriculture, Environment and Rural Affairs
Dundonald House
Upper Newtownards Road
Ballymiscaw
Belfast BT4 3SB
DAERA Headquarters map location
Call DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.
If you have a hearing difficulty you can contact the Department via Text Relay using the Next Generation Text Service (NGTS).
- Making a call from a textphone dial 18001 + number.
- Making a call from a telephone dial 18002 + number.
There are also various Text to Speech applications available to use.
Technical information about this website's accessibility
DAERA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Issues with technology
- Supporting documents - the 'download' and 'delete' buttons are not keyboard tabbable. They are bypassed. (2.1.1: Keyboard)
- When a user is returned to a review page after updating a value, there is no status message to show that the field has been successfully updated. Most users will look for the value changed in the details, however for a sight-impaired users there is no alert to receive priority by screenreaders (role="alert" or role="status") (4.1.3 Status messages).
Issues with text
- Ambiguity of page titles (browser tab) - some pages are called 'Application' rather than being consistent with the H1 heading of the page. We are working on improving this in the software. (2.4.2: Page Titled, 2.4.6: Headings and Labels)
- There is some limited overlapping of text when magnified beyond 200% or when viewed on mobile devices (1.4.4: Resize text).
Issues with PDFs and other documents
- No known issues
Issues with images, video and audio
- No known issues
Issues with interactive tools and transactions
- No known issues
How we tested this website
This website was last tested on 11/10/2022. The test was carried out by DAERA Digital Services Division.
We tested the pages listed below (which represent the general functionality and layout of the web application). The pages were tested for code compliance using the Axe and WAVE (Web Accessibility Evaluation Tool) Chrome extensions and NVDA screen reader. The pages also underwent manual testing to ensure they adhered to the four Accessibility principles (Perceivable, Operable, Understandable, Robust).
- Start page
- Expression of Interest application list
- Summary of Project
- Application details
- Applicant details - Address
- Outputs
- Planning Permission
- Directors and Committee Members
- Legal Status (Error Checking)
- Finances
- Supporting Documents
- Review and submit
The accessibility evaluation report (HPRM ref) can be made available on request.
What we're doing to improve accessibility
The Department is actively engaged in improving the accessibility of its applications. As part of our 'Development Checklist', we require developers to design software with accessibility compliance built in. In those circumstances where compliance cannot be met, reasons for this should be documented, along with steps for addressing issues. We also carry out user research to ascertain user requirements and conduct usability workshopping before launching new applications.
This statement was prepared on 11 October 2022. It was last updated on 19 October 2022.