Accessibility Statement - Domestic Consents Public Register
This website is run by Department of Agriculture, Environment and Rural Affairs (DAERA), Northern Ireland. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 200% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Clearly understand the content and instructions of the website.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren't fully accessible:
- When browser zoom level is between 200% and 300%, the navigation bar overlaps page content.
- No 'skip to main' link has been provided.
- Page titles are not descriptive of the purpose, they only show the application name.
- Contrast issues have been identified with the page numbers at the bottom of the web page.
- When viewing the additional 'info' content on hover, when the pointer moves over this content it disappears.
What to do if you can't access parts of this website
If you need further information or assistance in using parts of this website, you can contact a DAERA Direct Regional Office.
- email DAERA Direct Regional Offices
- call 0300 200 7840
A DAERA member of staff will be able to help you with your request.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, contact the DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.
If you are unhappy with the quality of service received, in the first instance, you can make a complaint to DAERA.
Enforcement procedure
If you remain dissatisfied with the Department's final response to your complaint, you can refer your case to the Equalities Commission for Northern Ireland (ECNI), which is responsible for enforcing accessibility regulations. You can contact them.
Contacting us by phone or visiting us in person
Department of Agriculture, Environment and Rural AffairsClare House
303 Airport Road West
Belfast BT3 9ED
DAERA Headquarters map location
Call DAERA customer helpline on 0300 200 7852 or email daera.helpline@daera-ni.gov.uk.
If you have a hearing difficulty you can contact the Department via Text Relay using the Next Generation Text Service (NGTS).
- Making a call from a textphone dial 18001 + number.
- Making a call from a telephone dial 18002 + number.
There are also various Text to Speech applications available to use.
Technical information about this website's accessibility
DAERA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard
Issues with technology
- No 'skip to main' link has been provided.(2.4.1)
- Page titles are not descriptive of the purpose, they only show the application name.(2.4.2)
- When browser zoom level is between 200% and 300%, the navigation bar overlaps page content.(1.4.4)
- Select element is missing a label, select element must have an accessible name.(2.5.3)
- Status messages have been provided when an error is detected however these are not read by a screenreader. (4.1.3)
- Some issues have been identified with the landmarks - should have one main landmarks and all page content should be contained by landmarks. (4.1)
Issues with text
- Contrast issues have been identified with the page numbers at the bottom of the web page.(1.4.3)
Issues with PDFs and other documents
- Final consent conditions - Document failed title showing in title bar.
- Map PDF had some failings such as page content, document, alternate text, tables, lists and headings.
Issues with images, video and audio
- No known issues.
Issues with interactive tools and transactions
- When viewing the additional 'info' content on hover, when the pointer moves over this content it disappears.(1.4.13)
How we tested this website
This website was last tested on 09/09/2024. The test was carried out by DAERA Digital Services Division.
We chose to sample those pages which were most commonly used, and most representative of the general functionality and layout of the web application. The sample pages were tested for code compliance using the AChecker online testing tool and WAVE (Web Accessiblity Evaluation Tool). The pages also underwent manual testing to ensure they adhered to the four Accessibility principles (Perceivable, Operable, Understandable, Robust).
We tested:
- DC Public Register - Search page
- DC Public Register - Select page
- DC Public Register - SendMailer page
- DC Public Register - Help page
The accessibility test report can be made available on request.
What we're doing to improve accessibility
The Department is actively engaged in improving the accessibility of its applications. As part of our 'Development Checklist', we require developers to design software with accessibility compliance built in. In those circumstances where compliance cannot be met, reasons for this should be documented, along with steps for addressing issues. We also carry out user research to ascertain user requirements and conduct usability workshopping before launching new applications.
This statement was prepared on 29 October 2019. It was last updated on 09 September 2024.